Terms and Conditions

These terms of use have been created by Michael Stirling-Aird Photography for the information of visitors to our website (https://www.michaelstirling-aird.com) and form the conditions which govern use of our website whether as a guest or a registered user.

Use of our site includes accessing, browsing, or registering to use our site or services.

Please read these terms carefully before using our site; by using our site, you confirm you have accepted these terms of use and that you agree to comply with them.

Intellectual Property Rights; Authorised & Unauthorised Use of Images & Content.

All images and text contained on this website remain the property of Michael Stirling-Aird Photography and are protected by United Kingdom and international copyright laws. Content may not be downloaded, reproduced, copied, projected, or used in any way whatsoever without express written permission. The only exception to this applies to registered commercial clients who may download watermarked review-res images from the image licencing section solely for assessment prior to purchasing an image.   

Various tracking systems may be in place at any time to identify unauthorised use. Unauthorised users agree that they will be liable to Michael Stirling-Aird Photography for a standard £200 + VAT minimum administration charge per image downloaded without authorisation, plus additional fees in compensation if an unauthorised image has been used for for advertising/promotion/any form of income generation.  

Website Orders & Payments

When you place a order on our website, we will e-mail you to acknowledge receipt of your order and payment.

Payment Methods

All payments on this website are processed automatically via Stripe. Stripe offers an industry standard secure on-line payments system. You can use any credit or debit card to pay via Stripe and can even make payments if you do not have an account.

UK cheques and bank transfers can also be accepted as a method of payment. Please contact us if you would like to pay using either of these systems.

Ordering Prints

Packaging

Your order will be suitably packaged to prevent damage during transit. Photographic print orders will either be wrapped in a solid carboard protective tube, or packaged flat.  Upon receipt of your fine art print, please take great care when opening the print, and ideally get the framer to open it - the surface can be easily scratched, or damaged by moisture, for example from sneezing - please tell the framer this.  

Prints which are bonded onto alumiunium ready to hand will be bubble wrapped, and packaged within protective cardboard.

If you have any questions relating to the packaging of orders, please contact us. 

Processing & Delivery

We endeavour to despatch all print orders within 14 working days of placing an order.  If for any reason there is a delay, we will contact you by email to advise. In practice the majority of our orders are despatched in less than 10 working days.

Delivery is included for all orders worldwide. Photographic Prints are despatched directly from the printers either by Royal Mail or courier, depending on size. Aluminium mounted prints will be despatched via courier.  You will be emailed to advise when your print has been shipped.

Returns Policy

We take pride in our customer service both in the quality of our prints and in the efficiency with which we process orders. However, if for any reason you are not satisfied with the quality of your order please contact us to describe the imperfection(s) and return the item(s) in as-new condition within 7 days of receipt. Upon receipt and after satisfactory inspection of imperfection(s) you will be offered a choice of either a replacement, or a full refund.